We use a couple of essential cookies to run the site, and (only with your OK) a cookie to understand how the product is used. See our privacy policy for details.
We use a couple of essential cookies to run the site, and (only with your OK) a cookie to understand how the product is used. See our privacy policy for details.
Last updated 10 September 2026
Draft — not yet reviewed by counsel
This page is a working draft prepared ahead of launch. Entity details below are placeholders until incorporation, GST registration and a SEBI/legal opinion are finalised. Questions: connect@marketview24.com.
This policy is published as required under the Consumer Protection (E-Commerce) Rules, 2020, and applies to MarketView24's paid plan (see /pricing). Paid plans are not live yet — this is the policy that will apply once they are.
Every new account gets a one-time free trial with full access, for the number of days shown at signup. No payment method is required to start it, and it never auto-converts to a paid plan without your action.
You can cancel a paid plan at any time from Settings → Billing. Cancelling stops future billing; you keep paid-plan access until the end of the period you've already paid for, then your account reverts to the free plan.
If you're unhappy with a paid plan, you can request a full refund within 7 days of your first payment on it — contact us through /legal/grievance (category: Billing). Outside that window, a payment already made is not refundable for the remainder of the period, but cancellation still takes effect as described above. Refunds, where due, are made to the original payment method within 7–10 business days of approval.
If you were charged in error — duplicate charge, wrong amount, or billed after a cancellation you already made — report it through /legal/grievance and it will be corrected in full regardless of the 7-day window above.